Frequently Asked Questions
What You Need to Know
What is your cancellation policy?
At The Curated Wedding, we understand that circumstances may change, and we want you to feel confident in your membership. Therefore, we offer a flexible cancellation policy to cater to your needs. Within 24 hours of signing up, you are eligible for a full refund if you choose to cancel your membership. After the initial 24-hour period, you can cancel your membership at any time, and future billing will cease immediately. We value your satisfaction and are committed to providing a seamless cancellation process. Should you decide to cancel, please reach out to our customer support team, and we'll be more than happy to assist you.
Can I change plans at any time?
Of course! The entire point of this system is to be as helpful as possible, to save you as must time and stress as possible during the planning process,
We can work with you to change or upgrade, etc. at any point. Refunds will only be given if notified within 24 hours of signing up. You may cancel at any time to avoid future billings.
Just shoot us an email if there are any other questions and we'll always work hard to accommodate.
What is your termination policy? What happens to my info?
Please be advised that if you choose to cancel your membership or if recurring payments are not received within 7 days of the due date, your access to The Curated Wedding and all associated information, including planning tools, resources, and personalized content, will be forfeited. We encourage our valued members to keep their billing information up to date to ensure uninterrupted access to our services. Should you wish to rejoin after termination, you will need to sign up as a new member. Thank you for your understanding, and we are here to assist you with any questions or concerns.